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Guides API Reference Release Notes Email Composer Dashboard Reports How-To Tutorials FAQs Deprecated Features

Guides

Email Composer Dashboard Reports How-To Tutorials FAQs Deprecated Features

How to create your own reusable custom building block using Editable Partial

Getting Started

Overview
Campaign Management
Active Deployments
Deployment Templates
Creating a Deployment
Deployment Approval Management
Assets
Calendar

Message Templates

Create an SMS Template
Create an Email Template
- Important considerations when using AMP email content
Create an MMS Template
Manage Message Templates

Drag & Drop Email Composer

Email Composer Basics
Building Blocks
Applying Style Elements to Blocks
DAM (Digital Asset Management) Integrations
- Canto Digital Asset Management System
- Liferay Digital Asset Management System
Dos & Don'ts and Best Practices of Email Composer
Single click Unsubscribe for Gmail and Yahoo mail
Email Composer Tutorials
- Moving a Block
Interactive Email with AMP
- AMP Blocks
- Validate AMP
Deprecated Fixed Blocks of Email Composer

Preview and Test

Preview and Test SMS
Preview and Test MMS
Preview and Test Email
- Create Email tests for Multiple Conditional Variants
Preview and Test App Push

Target Data

Events
Seed Lists
Target Group
- Create a New Target Group from File Upload
- Create a New Target Group from SFTP
Target Group Splitter - Onetime
Target Group Splitter - Recurring
Test Contacts
Changing a Target Group of a Running Deployment
Target Group Requirements & Constraints

Landing Pages

Landing Pages Overview
Creating a Landing Page using HTML Editor
Creating a Landing Page using Drag & Drop Composer
Managing Landing Pages

Dashboard

Overview
Campaigns List
Creating and Applying Filters
Campaign Details
Details of Deliverability Metrics
SMS Deployment Metrics
Email Deployment Metrics
Email Deliverability
App Push Deployment Metrics
A/B Promotion Deployment Metrics
External Action Deployment Metrics
In-App - Workflow Deployment Metrics
WhatsApp - Workflow Deployment Metrics
RCS - Workflow Deployment Metrics

Reports

Pre-configured Reports
Scheduled Reports
Download Reports
Creating Reports using the Reports Wizard
Creating Reports using Dynamic Reporting Headers

How To & Video Tutorials

Creating an SMS Deployment
Creating an Email Deployment
Creating an MMS Deployment
Creating an App Push Deployment
Creating an External Action Deployment
Creating a File Channel Deployment
Creating a Voice Deployment
Creating Conditional Content
Preparing a Target Group before Activating a Deployment
Follow up Deployments
- Creating One Time or Recurring Follow up Deployment
- Applying Segment Builder Filters for Follow up Deployments
A/B Promotions
- Creating an A/B Promotion
- Configure the Winner Identification Node
Creating Recurring Deployments
- Amend some entities of Recurring Deployment after activation
- Use 'Deploy Now' to Deploy Recurring Deployments Immediately
Creating a simple In-App Deployment
Creating a Simple 1-Way RCS Deployment
Creating a Simple 1-Way WhatsApp Deployment
Instant Deployments
Exporting CAMP_OPTOUT_DATA daily to SFTP using File Channel
Exporting CAMP_OPTOUT_DATA daily to SFTP using Data Exchange
How to apply opt-out categories to your deployment
Sending Deployments in Recipients’ Time Zone
How to use a custom header instead of MSISDN in a Target Group file
How to use Email Sender ID opt-out list in an Email Deployment

Profiles

Segment Builder
Segment Actions
Profile Structures
View a Profile

Data Management

Data Ingestion
Profile Definitions
Linked Profiles

Administration

Users & Roles
Database Connections
External Actions
External Action Templates
Campaign Manager SFTP Set Up
Profile Manager File Clients Set Up
Target Systems
Report Permissions
Monitoring

Tenant Management

Opt out Management
- How to setup channel-level unsubscribe management for email
- How to setup category-level unsubscribe management for email
P&Ls
Deployment Purposes
Contact Frequency Rules
Contact Exclusion Days
Contact Exclusion Times
Password Policy
Rule Based Suppressions

Customer Care

Search By Contact
Search By Profile

Webex Campaign Limitations

General Limitations
Email Limitations

FAQs

General FAQs
Target Group
SMS
Email
Data Management
Deprecated Features
- Segment Filter Screen Deprecated Options

Integrations

SAML-SSO Authentication with Microsoft Azure AD

Fulfilment Engine

Products (Fulfilment IDs)
Product Groups (Fulfilment ID Grouping)

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How to create your own reusable custom building block using Editable Partial

Updated over 4 years ago