Instant Deployment Nodes

Event

The Event node is used to trigger a message based on events that are created using Webex Campaign UI or Webex Campaign Events API.

Select the pre-configured event from the drop-down list box and click Save changes.

Inbound MO

The Inbound MO node is used to follow-up with customers who respond to messages through an SMS. When a customer responds with an SMS, an automated response will be triggered by Webex Campaign to those customers. The trigger could be a voice call, SMS, or an Email with additional information.

The options for this node are:

• SMS Inbound MO: Select the pre-configured Shortcode from the drop-down list box.
• Keyword: Enter the required Keyword to Follow-up to.
• Alternative keywords: Enter any Alternate keywords to consider. This can be used to capture common spelling errors.
• Reply to viral responder: Enable the option and enter the message to be sent to a viral responder who was not send the original offer via the parent deployment.
• Sender ID: Select the Sender id.

Link clicks

This node allows you to create an instant follow up deployment on the SMS channel whose parent deployment is the Email channel.

After the node is added to the deployment canvas, click Add and select the required links. Click confirm and then click Save changes.

Email opens

This node allows you to create an instant follow up deployment based on email opens. After the node is added to the deployment canvas, click Save changes on the right panel. There are no additional settings are there for this node.

📘

This node is displayed only for Instant follow up deployment created on the SMS channel whose parent deployment is the Email channel.

Message delivered

This node allows you to create an instant follow up deployment based on the messages delivered. After the node is added to the deployment canvas, click Save changes on the right panel. There are no additional settings required for this node.

📘

This node is displayed only for Instant follow up deployment created on the SMS channel whose parent deployment is the Email channel.

Message failed

This node allows you to create an instant follow up deployment based on the messages that failed. After the node is added to the deployment canvas, click Save changes on the right panel. There are no additional settings required for this node.

📘

This node is displayed only for Instant follow up deployment created on the SMS channel whose parent deployment is the Email channel.