Accessibility in Webex Campaign
Accessibility refers to making products usable for people with visual, auditory, cognitive, motor, and other disabilities. Examples of accessibility features for software products include semantically structured content, screen reader support, text equivalents for graphics, keyboard shortcuts, and so on.
Webex Campaign complies with the below guidelines:
- WCAG 2.1 guideline 1.4.3 (AA) Contrast (Minimum)
- WCAG 2.1 guideline 1.4.13 (AA) Content on Hover or Focus
- WCAG 2.1 guideline 2.4.3 (A) Focus order
- WCAG 2.1 guideline 2.4.4 (A) Link Purpose (In Context)
- WCAG 2.1 guideline 2.4.7 (AA) Focus Visible
- WCAG 2.1 guideline 4.1.2 (A) Name, Role, Value
Support for assistive technology
We strive to make the Webex Campaign application as usable as possible by the below assistive technologies,
Recommended Screen Readers and Browsers
| Operating System | Screen Reader | Recommended Browser |
|---|---|---|
| macOS | Jaws | Google Chrome, latest version |
| Windows OS | Jaws | Google Chrome, latest version |
We have tested thoroughly using Jaws and addressed how different labels and buttons are read by the Jaws screen reader.
The NVDA screen reader using Windows OS is also supported but not certified.
Accessibility features
Contrast and color
The Webex Campaign user interface strives to provide enough contrast in the application to ensure an accessible viewing experience for users with low vision or color deficiencies.
Large text and headings have been enhanced to meet a 3:1 contrast ratio.
All UI elements and buttons have been designed to improve the contrast between background and foreground colors.
User interface
The Webex Campaign user interface makes it easier for all users to interact with content by adding alternative texts to visual elements to convey information both visually and programmatically.
When the user leaves a required field blank, a graphic visually indicates which field is in error with error message text and that same information is conveyed programmatically to users with the screen readers.
Content that appears on hover or focus can be dismissed by the user and does not obscure other content.
Alternative texts for images and accessible names for buttons can be read aloud with assistive technology instead of relying solely on visual cues for identifying elements.
Navigation and Shortcut keys
You can navigate using the tab of your keyboard. When you have navigated to an element such as a button, press Enter to perform the click action.
Shortcut Keys
All the shortcut keys provided by Jaws will work on Webex Campaign. For example,
| Shortcut-key | Action |
|---|---|
| Ctrl + Right Arrow key | To move to the next cell in a table |
| Ctrl + Left Arrow key | To move to the previous cell in a table |
| Escape key | To bypass an HTML code block |
Exclusions from Accessibility
Few screens do not support accessibility, because these screens require users to design the screens by dragging the elements on the design canvas:
- Deployment creation screen
- Drag-and-drop Email Composer
- Drag and drop Landing Page Builder
- Drag and Drop Partial Builder
- Reports Wizard
We are working hard to make the above screens accessibility compliant in the upcoming releases.
Updated 3 months ago