Creating a Deployment

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In Webex Campaign, a deployment is a set of instructions to deploy communication. You can create multiple deployments in a campaign through a variety of channels and may also include multiple stages (for example a follow-up deployment based on a response from a promotional deployment).

You can filter the list of deployments within a campaign by multiple values of deployment status. It is useful in cases when there are a large number of deployments within a campaign and you are interested in viewing/monitoring those that have certain statuses. For example, deployments in ‘Running’ status and deployment in ‘Paused’ status and so on.

Follow these steps to create a deployment:

On the campaign list screen, click Create deployment. The deployment creation wizard screen appears.
Select Promotion and click Next.

Select the type of promotion and click Next.

Simple promotion: Select this option to create a simple promotion.
Follow up: Select this option to create a deployment as a follow-up on a previously created deployment.
Onetime: Select this option to create a one-time deployment.
Recurring: Select this option to create a recurring deployment for specified days.
Message: Select this option to create a message in Webex Campaign.
API: Select this option to create a message from API.
File: Select this option to create a message from a File.

Select the channel of the deployment.

(Optional) Select the Deployment template, to create a deployment from an already saved template.
The deployment creation screen appears with placeholder nodes to configure,

Target data nodes
Schedule nodes
Channel Nodes
- SMS
- MMS
- Email
- App Push
- USSD
- Voice

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You can change the name of your deployment while the deployment is in ‘Draft’ status.

Once the deployment is saved, you can Preview & Test or Activate the deployment from the ellipses menu.

Deployment Status During Various Stages

Following are the statuses of deployment from its creation to completion:

Status	Description
Approval Pending	The deployment creator has no permission to approve their own deployments hence the deployment is sent for approval. Until the deployment is approved the status is displayed as Approval Pending.
Completed By Base	When the deployment has successfully completed processing the configured target data and is ready to deliver messages to the end contacts.
Completed By Time	When the TG is huge and could not be completed in the given schedule. For example, if you want to send target data with 2M records in 30 minutes, and the Webex Campaign could only send 1M records within the given schedule, then for such deployments the status is displayed as Completed by Time.
Draft	A deployment is said to be in a draft state even it is fully configured until it is activated.
Paused	A deployment is paused explicitly by the user to amend the schedule or the content.
Pending	It is displayed for recurring deployments whose run activity is completed for the day and waiting for the next schedule.
Rejected	A deployment is Rejected by the approver.
Running	A deployment is executing during the configured schedule.
Stopped	A deployment is completed by executing the given target group and the schedule.
Shell	It is displayed for new channels (Whatsapp, In-App, RCS) that are integrated with Webex Connect.

Updated over 1 year ago