Deployment Purposes

Webex Campaign’s ‘Deployment Purposes’ feature provides a way to separate and maintain the type of deployments; a user can set up for particular business requirements. During deployment creation, you can tag the deployment with one or more purposes. This allows the enterprise to analyze what type of deployments they are deploying through the platform and helps to maintain a ‘balanced diet’ of communications for customers. Examples of purpose are Marketing, Service, Acquisition, Upsell, Surprise and Delight, Retention campaigns, etc.

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You can update the Purpose meta-tags associated with a deployment while it is in ‘paused’ status.

Create a Purpose

Follow the below steps to add a purpose:

1. Navigate to Administration > Tenant Management > Deployment Purposes screen. Click +Add New Purpose . The Create Purpose screen appears.

2. Enter details for the following fields:

   • Purpose: Enter a name to identify the purpose.
   • Purpose Group: Select a purpose group or enter a new group. When you enter a new group, click on Add New that is displayed below the text box. The purpose group is used to group one or more purposes under one purpose group.
   • Description: Enter a description for the purpose.

3. Click Save.

Edit a Purpose

Follow the below steps to edit a purpose:

1. On the Deployment Purposes list screen, click the ellipses of the required purpose.

2. Click Edit and make the required changes.
3. Click Update.

Delete a Purpose

Follow the below steps to delete a purpose:

1. From the Deployment Purposes List screen, click the ellipses of the required purpose.
2. Click Delete.