Email Deliverability
You can generate a tenant-level view of Deliverability and Engagement metrics of ‘Top 10 Email Domains’. The top email domains will be selected based on the ‘Selected during Processed Dates’ metric for the selected Date Range.
To better track and display the top 10 Email Domains, we group the domains from the same provider as follows:
| Domain Group | Domains |
|---|---|
| AOL | aol.com/aol.co.uk/aol.co.ca etc |
| AT&T | att.net |
| BT | btinternet.com/btopenworld.com |
| Comcast | comcast.com/comcast.net/xfinity.com |
| Gmail | gmail.com/gmail.co.uk/googlemail.com/gmail.co.in |
| Apple | iCloud.com/me.com/icloud.com |
| Microsoft | outlook.com/hotmail.com/live.com/msn.com/windowslive.com/hotmail.co.uk/live.co.uk/outlook.co.uk/msn.co.uk/windowslive.co.uk |
| Sky | sky.com |
| Yahoo | yahoo.com/yahoo.co.uk/yahoo.co.in/ymail.com |
Deliverability by top 10 Recipient Email Domains.
This chart displays the count of messages that were processed and delivered for the selected period.
The Processed counts shown in the chart include counts for:
- External suppressions
- Control group
- Contact frequency capped
- Abandoned
- Sent - No receipt
- Soft bounced
- Hard bounced
- Failed
- Delivered
Engagement Count by Recipient Email Domains
This chart displays the count of Email opens and link clicks for the top 10 email domains.
Open Rate and CTR by Recipient Email Domains (Over the selected duration)
This chart displays the count of Email open rate and click through ratio for the top 10 email domains.
Updated 6 months ago