Step 2: Creating a WhatsApp (Shell) Deployment

To create a WhatsApp deployment, follow these steps:

1. Navigate to Campaign Management > Campaign List screen and click on the campaign you created earlier which is My_First_Campaign.
2. Click Create deployment on the campaign summary screen that appears.
3. Select the deployment type as Work flow deployment.
4. Select the type of promotion as Simple promotion.
5. Select the channel as WhatsApp and select a target group whose headers should be used. The actual target group should contain the same headers as you select in this step.
6. Click Create.

6. The Create deployment screen appears. Enter a name for the deployment such as My_First_Whatsapp_Deployment.
7. Select P&L and Purpose for the deployment.

9. Click Save.
   As you notice this is a shell deployment and cannot be activated. The details of this deployment will be added in Webex Connect > Flow Builder screen. We have to create an External Action channel deployment and configure the flow details and then activate the deployment.