Jump to Content
Webex Campaign Knowledge BaseGuidesAPI ReferenceRelease Notes
HomeGuidesAPI ReferenceRelease Notes
GuidesAPI ReferenceRelease NotesEmail ComposerDashboardReportsHow-To TutorialsFAQsDeprecated FeaturesWebex Campaign Knowledge Base
Guides
Email ComposerDashboardReportsHow-To TutorialsFAQsDeprecated Features
Deployment Approval Management

Getting Started

  • Overview
    • Login
    • Navigating Webex Campaign
    • Supported Browsers
    • Supported Channels Matrix
    • Product Features
    • Accessibility in Webex Campaign
  • Campaign Management
    • Campaign List
    • Creating a New Campaign
    • Campaign Flow Visualiser
    • Editing a Campaign
  • Active Deployments
  • Deployment Templates
  • Creating a Deployment
    • Target Group Source Nodes
    • SMS Channel Node
    • Email Channel Node
    • Deployment Schedule Nodes
    • Additional Options node - Promotion Deployments
    • Additional Options node - Instant Deployments
    • Create Deployment Templates
    • Deployment Meta-tags
    • Comments
    • External Action Channel Node
    • Instant Deployment Nodes
    • Google Analytics UTM Tags Node
    • Deployment List
    • Show or hide columns of a grid
    • Deployment Diary
  • Deployment Approval Management
    • Sending a Deployment for Approval
    • Approving a Deployment
    • Deployment Approval FAQs
  • Assets
    • Apps
    • Email partials
    • Links
    • Media
    • Message Templates
    • Sender IDs
      • SMS & MMS Sender IDs
      • Email Sender IDs
      • Voice Sender IDs
    • SMS Partials
    • Voice Menus
  • Calendar
    • Basic Calendar
    • Advanced Calendar
    • Edit a Calendar

Message Templates

  • Create an SMS Template
  • Create an Email Template
    • Important considerations when using AMP email content
  • Create an MMS Template
  • Manage Message Templates

Drag & Drop Email Composer

  • Email Composer Basics
  • Building Blocks
    • Header Blocks
    • Flexi Structures
    • Flexi Blocks
    • Fixed Blocks
  • Applying Style Elements to Blocks
    • Using Find and Replace option in HTML view
    • Adding Custom CSS to an Email Template
    • Adding Gmail Promotion Tab Annotations
    • Reusing a Flexi Block or Flexi Structure in a Template
    • Using Image as Background
    • Adding Personalization Headers
  • DAM (Digital Asset Management) Integrations
    • Canto Digital Asset Management System
    • Liferay Digital Asset Management System
  • Dos & Don'ts and Best Practices of Email Composer
  • Single click Unsubscribe for Gmail and Yahoo mail
  • Email Composer Tutorials
    • Moving a Block
  • Interactive Email with AMP
    • AMP Blocks
    • Validate AMP
  • Deprecated Fixed Blocks of Email Composer

Preview and Test

  • Preview and Test SMS
  • Preview and Test MMS
  • Preview and Test Email
    • Create Email tests for Multiple Conditional Variants
  • Preview and Test App Push

Target Data

  • Contact Policy Groups
  • Events
  • Seed Lists
  • Target Group
    • Create a New Target Group from File Upload
    • Create a New Target Group from SFTP
    • Create a New Target Group from Contact policy allow list - SMS channel
    • Create a New Target Group from Contact policy allow list - Email channel
  • Target Group Splitter - Onetime
  • Target Group Splitter - Recurring
  • Test Contacts
  • Changing a Target Group of a Running Deployment
  • Target Group Requirements & Constraints

Landing Pages

  • Landing Pages Overview
  • Creating a Landing Page using HTML Editor
  • Creating a Landing Page using Drag & Drop Composer
    • Landing Page Building Blocks
    • Flexi Structures
    • Flexi Blocks
    • Fixed Blocks
    • Form Elements
    • Applying Style Elements to Landing Page
    • Generate barcode in landing page
    • Configuring scratch-to-reveal offer
    • Canto Digital Asset Management System
  • Managing Landing Pages

Dashboard

  • Overview
  • Campaigns List
  • Creating and Applying Filters
  • Campaign Details
  • Details of Deliverability Metrics
  • SMS Deployment Metrics
  • Email Deployment Metrics
  • Email Deliverability
  • App Push Deployment Metrics
  • A/B Promotion Deployment Metrics
  • External Action Deployment Metrics
  • In-App - Workflow Deployment Metrics
  • WhatsApp - Workflow Deployment Metrics
  • RCS - Workflow Deployment Metrics

Reports

  • Pre-configured Reports
    • A/B+ Summary
    • Campaign Deployments Summary
    • Email Deployment Summary
    • Email Engagement Transaction Report
    • Applying Filters for Pre-configured Reports
    • How to import a CSV transaction report into Microsoft Excel
  • Scheduled Reports
  • Download Reports
  • Creating Reports using the Reports Wizard
  • Creating Reports using Dynamic Reporting Headers

How To & Video Tutorials

  • Creating an SMS Deployment
  • Creating an Email Deployment
  • Creating an MMS Deployment
  • Creating an App Push Deployment
  • Creating an External Action Deployment
  • Creating a File Channel Deployment
  • Creating a Voice Deployment
  • Creating Conditional Content
  • Preparing a Target Group before Activating a Deployment
  • Follow up Deployments
    • Creating One Time or Recurring Follow up Deployment
    • Applying Segment Builder Filters for Follow up Deployments
  • A/B Promotions
    • Creating an A/B Promotion
    • Configure the Winner Identification Node
  • Creating Recurring Deployments
    • Amend some entities of Recurring Deployment after activation
    • Use 'Deploy Now' to Deploy Recurring Deployments Immediately
  • Creating a simple In-App Deployment
    • Step 1: Creating an In-App flow in Webex Connect
    • Step 2: Creating an In-App Deployment
    • Step 3: Creating an In-App Target System
    • Step 4: Creating an In-App External Action
    • Step 5: Creating an In-App External Action Channel Deployment
  • Creating a Simple 1-Way RCS Deployment
    • Step 1: Creating an RCS flow in Webex Connect
    • Step 2: Creating an RCS (shell) Deployment
    • Step 3: Creating a Target System
    • Step 4: Creating an External Action
    • Step 5: Creating an External Action Channel Deployment
  • Creating a Simple 1-Way WhatsApp Deployment
    • Step 1: Creating a WhatsApp flow in Webex Connect
    • Step 2: Creating a WhatsApp (Shell) Deployment
    • Step 3: Creating a Target System
    • Step 4: Creating an External Action
    • Step 5: Creating an External Action Channel Deployment
  • Instant Deployments
    • Creating Instant Follow Up On Inbound MO
    • Creating Instant Follow Up On an Event
    • Instant Deployments – Real-Time Follow-up
  • Exporting CAMP_OPTOUT_DATA daily to SFTP using File Channel
  • Exporting CAMP_OPTOUT_DATA daily to SFTP using Data Exchange
  • How to apply opt-out categories to your deployment
  • Sending Deployments in Recipients’ Time Zone
  • How to use a custom header instead of MSISDN in a Target Group file
  • How to use Email Sender ID opt-out list in an Email Deployment

Profiles

  • Segment Builder
    • Create a segment
    • Define aliases and export formats
    • Segment builder best practices
    • Configuring cron expressions
    • Define custom headers using SQL expressions
    • Changing the sequence of filters
  • Segment Actions
    • Visualize a Segment
    • Template a Segment
    • Add dynamic tags to a Segment
    • Download a segment
    • Copy definition to a dynamic TG
    • Execute Segment
    • Create schedule for a Segment
    • Delete a Segment
    • How to enable a Lookup for a Header
  • Profile Structures
  • View a Profile

Data Management

  • Data Ingestion
    • Add a New Datastore from a File
    • Add a New Datastore from SFTP/ AWS S3
    • Add a New Datastore from a Segment
    • Datastore Considerations and Limitations
    • Add a New Header in a Datastore
    • Configuring CRON Expressions in Datastore
    • Add or edit data exchange to download to Webex Campaign
    • Add or edit data exchange to Upload from Webex Campaign to SFTP / S3
    • Rename a Datastore
    • View Datastore Load Report
  • Profile Definitions
    • Add New Profile
    • Map Datastores to Profile
    • View Profile Load Report
  • Linked Profiles

Administration

  • Users & Roles
    • UI User
    • API User
    • User Roles
    • User Audit Logs
    • User Notifications Log
    • User Groups and Hierarchy
  • Database Connections
  • External Actions
  • External Action Templates
  • Campaign Manager SFTP Set Up
  • Profile Manager File Clients Set Up
  • Target Systems
  • Report Permissions
  • Monitoring
    • Datastore Load Report
    • Profile Load Report
    • Segment Execution Report
    • Data exchange report

Tenant Management

  • Opt out Management
    • How to setup channel-level unsubscribe management for email
    • How to setup category-level unsubscribe management for email
  • P&Ls
  • Deployment Purposes
  • Contact Frequency Rules
  • Contact Exclusion Days
  • Contact Exclusion Times
  • Password Policy
  • Rule Based Suppressions

Customer Care

  • Search By Contact
  • Search By Profile

Webex Campaign Limitations

  • General Limitations
  • Email Limitations

FAQs

  • General FAQs
  • Target Group
  • SMS
    • SMS Character Limits
    • SMS Character Issues
    • SMS Multi-part Messages
  • Email
    • Email Domain Setup and Authentication
    • List-Unsubscribe
    • Email IP Warm-up
    • Email Bounce Management
    • TPS for Email channel
    • Ways to Improve Email Deliverability
    • UTM Tags and their usage in Deployments
    • How is Email CTR (Click-Through Rate) Calculated?
  • Data Management
  • Deprecated Features
    • Segment Filter Screen Deprecated Options
  • App Push

Integrations

  • SAML-SSO Authentication with Microsoft Azure AD

Fulfilment Engine

  • Products (Fulfilment IDs)
  • Product Groups (Fulfilment ID Grouping)
Powered by 

Deployment Approval Management

Suggest Edits

The topics in this section are:

  • Sending a Deployment for Approval
  • Approving a Deployment
  • Deployment Approval FAQs

Updated 3 months ago