Contact Exclusion Times
Excluding specific time periods (unsociable hours) from campaign sends.
Exclusion Times allow Administrators to disable campaign deployments at a particular time of day, in order to avoid disturbing contacts with untimely messages.
Add an Exclusion Timing
- Navigate to Administration > Tenant Management > Contact Exclusion Times.
- Click the Add New Exclusion Time button.
- Enter details for the following fields:
- From Time and To Time: Select the start time and end time of the exclusion period.
- Additional Times: To add additional times, click the + button.
- Comment: Enter a comment as an identifier.
- Time Zone: Select the ‘Time zone’ to apply the Exclusion Timing in.
- Channels: Select the channels to apply the Exclusion Timing to.
- Click Save.
Delete an Exclusion Timing
- On the Contact Exclusion Times screen, expand the channel from which you want to delete the exclusion time.
- Click the Delete icon of the required exclusion time.
Updated over 2 years ago