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Webex Campaign Help Documentation Hub

Welcome to the Webex Campaign documentation hub. You'll find comprehensive guides and documentation to help you start working with Webex Campaign as quickly as possible, as well as support if you get stuck. Let's jump right in!

Get Started

Getting Started

  • Overview
  • Campaign Management
  • Active Deployments
  • View More…

Message Templates

  • Create an SMS Template
  • Create an Email Template
  • Create an MMS Template
  • View More…

Drag & Drop Email Composer

  • Email Composer Basics
  • Building Blocks
  • Applying Style Elements to Blocks
  • View More…

Preview and Test

  • Preview and Test SMS
  • Preview and Test MMS
  • Preview and Test Email
  • View More…

Target Data

  • Contact Policy Groups
  • Events
  • Seed Lists
  • View More…

Landing Pages

  • Landing Pages Overview
  • Creating a Landing Page using HTML Editor
  • Creating a Landing Page using Drag & Drop Composer
  • View More…

Dashboard

  • Overview
  • Campaigns List
  • Creating and Applying Filters
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Reports

  • Pre-configured Reports
  • Scheduled Reports
  • Download Reports
  • View More…

How To & Video Tutorials

  • Creating an SMS Deployment
  • Creating an Email Deployment
  • Creating an MMS Deployment
  • View More…

Profiles

  • Segment Builder
  • Segment Actions
  • Profile Structures
  • View More…

Data Management

  • Data Ingestion
  • Profile Definitions
  • Linked Profiles

Administration

  • Users & Roles
  • Database Connections
  • External Actions
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Tenant Management

  • Opt out Management
  • P&Ls
  • Deployment Purposes
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Customer Care

  • Search By Contact
  • Search By Profile

Webex Campaign Limitations

  • General Limitations
  • Email Limitations

FAQs

  • General FAQs
  • Target Group
  • SMS
  • View More…

Integrations

  • SAML-SSO Authentication with Microsoft Azure AD

Fulfilment Engine

  • Products (Fulfilment IDs)
  • Product Groups (Fulfilment ID Grouping)

webexcampaign Endpoint

  • Overview
  • Accessing APIs
  • Know Your API Endpoints
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Campaign Management APIs

  • Event-triggered instant deployment APIpost
  • Get SMS deployment content APIget
  • Update voice deployment transaction status APIpatch
  • View More…

Webex Cpaas API hub APIS

  • Email Message Template APIs
  • SMS Message Template APIs
  • Calendar APIs
  • View More…

Profile Management / Data Management APIs

  • Profile Management / Data Management APIs
  • Get profile attributes APIget
  • Get contact profile APIpost
  • View More…

Data management APIs

  • Add contacts to datastore APIpost
  • Get datastore attributes APIget

Client Specific APIs (Additional Charges Apply)

  • Get last n transactions APIget

Smart Links Assets APIs (BETA)

  • Create Smart Link Asset API (Beta)post
  • Delete Smart Link Asset API (Beta)delete
  • Get Smart Link Asset API (Beta)get
  • View More…

Smart Links APIs (beta)

  • Create Smart Link API (Beta)post
  • Delete Smart Link API (Beta)delete
  • Get Smart Link API (Beta)get
  • View More…