This API is used to remove MSISDNs or Email IDs from opt-out-list stores on many levels like Global Level, Channel Level, Suppression Category, and Deployment Level.
Know your endpoint
Based on the domain you use to log in to Webex Campaign, the endpoint domain for your API varies. For more information, refer to the Know Your API Endpoints section.
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Headers
The following table describes the request headers:
Request Header | Description |
---|---|
content-type | application/json |
authorization | Access token or API Secret Key in Bearer format Example: Bearer $(key) |
Body Parameters
The following table describes the elements in the request body:
Parameter | Type | Mandatory | Description |
---|---|---|---|
exclusion-type | String | Yes | Specifies the type of exclusion applied on the target group. The options are: _ 1- Global _ 2- Channel * 3- Suppression Category |
channel | String | Conditionally Mandatory | This parameter is applicable if the exclusion-type is set as channel. Select the required channel. The options are: _ 0- SMS _ 1- MMS _ 6- OBD _ 7- EMAIL _ 8- APP |
deployment-id | String | Conditionally Mandatory | Specifies the id of the deployment. If the exclusion-type is set as 4, then pass campaign_id. |
suppressioncategory-id | String | Conditionally Mandatory | Specifies the suppression category list. The options are: _ 0-Marketing _ 1-SMS Offers These options may change based on ID generated during the Category creation. |
operation-mode | String | Yes | Specifies the operation mode. The options are: _ single _ bulk |
key | String | Conditionally Mandatory | Specifies the key if operation-mode is set as single. The key can be MSISDN _or _Email ID that needs to be excluded. The country code should be prefixed for MSISDN. |
file-path | String | Conditionally Mandatory | If operation-mode is set as bulk, then the path of the file needs to be provided. |
source | String | Yes | Specifies the source from which API is called. 0- Self Care 1- Customer Care 2- TeleSales 3- Email 4- SMS 5- MobileApp 6- OBD |
file-mode | String | Conditionally Mandatory | Specifies the file mode. The options are: * append : If this option is set, after applying filters on the target groups, the current excluded group is appended to the existing final target group. * overwrite: if this option is set, after applying filters on the target groups, the existing final target group is replaced with the current excluded group list. |
Request Example
{
"exclusion-type":"1",
"channel":"0",
"suppressioncategory-id":"57",
"operation-mode":"single",
"key":"9778688808371",
"file-mode":"append",
"source":"0"
}
{
"exclusion-type":"1",
"channel":"0",
"suppressioncategory-id":"57",
"operation-mode":"bulk",
"file-path":"\apps\datafiles\3213\msisdns.txt",
"file-mode":"append",
"source":"0"
}
Response Parameters
This API will return the following response parameters:
Parameter | Description |
---|---|
code | Returns the response code in case of failure. |
description | Returns the description of the response in case of failure. |
transaction-id | Returns the unique Transaction ID of the operation in case of success. |
Failure Response Codes
The API will return code within the response as per the following table in case of failure scenarios.
HTTP Status Code | Code within API Response | Description |
---|---|---|
401 | 430 | Authorization failed. This resource is not allowed to access using this TOKEN or KEY |
401 | 498 | Invalid token or Access token expired |
404 | 404 | Request failed. Check the exact reason of failure in application code and description of error stream. |
405 | 405 | Method not supported |
429 | 429 | Too many requests. Throttle limit reached for the time window. |
500 | 500 | Internal server error |
500 | 1002 | Mandatory field missing |